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 •  BOOK ADVANCE TICKETS TO OUR SHOWS THROUGH OUR SECURE WEBSITE 24/7 USING YOUR DEBIT OR CREDIT CARD  •  HOT MEALS AVAILABLE AT SELECTED SHOWS - CLICK HERE FOR OUR MENU  •  LATE NIGHT BAR PROMOTION ON FRIDAYS AND SATURDAYS

FAQ

Booking Info

Q

Do I have to pay in advance for my places?

A

We can only make reservations upon receipt of full payment.

This means that until we receive full payment for the seats you want to book you do not have a booking.

We do not hold seats until you are able to make payment.

Q

Do you serve food?

A

For Comedy and Kabaret Shows we offer a Main Course Menu, with a range of plated meals priced from around 7 to 12.

You can order meals at the bar on the night; there is no need to prebook your meals even if you take advantage of our Meal Inclusive Discount Ticket Deal.

All our food is locally sourced, cooked from fresh by our house Chef and delivered straight to your table.

Full details are available on our Food Page under the Information Menu.

Q

How do we book tickets?

A

Each show has a "Book" link next to it, which will take you directly to our online booking page for that show.

When you make a booking, your details are stored in our database and you will be sent a confirmation email. We don't send out physical tickets to our shows, so you won't receive anything in the post.

To gain entry, simply give the name that you booked under when your arrive at the door - the manager on duty will have a print out of the names of the people who have tickets for that show.

All our ticket sales are final, so once your booking has been confirmed we will be unable to offer any refunds if you decide not to come along.

If you have any difficulties with this process or have any other enquiries, you can call our Booking Office on 0117 909 6655 - weekdays between 12noon and 5pm - excluding Bank Holidays.

Q

What are the seating arrangements?

A

We operate an allocated seating policy, with 280 seats available, for our Comedy Shows; 200 seats are at tables in the main auditorium, the remaining 80 are Cinema Style seats in the upstairs balcony area.

We work out a seating plan on the night of the show, after the advance ticket sales have closed (usually at 5pm). We give priority for table seats in the auditorium to people who have booked Meal Inclusive tickets, as we know that they will be dining with us.

We don't sell tickets for particular seats, we sell tickets for the show and promise to seat you together with the other members of your group.

We strongly advise you to book all your tickets in a single booking.

However, if you really need to book individually, use the same FIRST and LAST name when making the booking.

e.g. Joe Bloggs has a party of 20, yet each person wants to book his/her own ticket online. To ensure that Joe's group of 20 is seated together, each person, regardless of their own name, should book under the name of Joe Bloggs. Don't worry that this doesn't match the name on the credit/debit card you will be using - it doesn't matter.

If your friends have already each booked separately using their own name to make the booking, then it is essential that they (or you) let us know, by telephone, which bookings on our system should be grouped together. If you don't do this, you won't be seated with your friends on the night, and it will be impossible to change seating arrangements upon arrival. Please note that we do not accept e-mails asking us to change or group bookings together. Sending us a request by e-mail does not guarantee that we will be able to do this.

We try to be as fair as possible with seating and appreciate your cooperation in following the seating plan.

Q

What if I turn up late on the night?

A

To guarantee your place, you should arrive at the venue no later than the advertised Last Arrival time.

For seated shows, if you arrive later than this (without prior arrangement), we reserve the right to allow others to sit in your places until you do arrive. We will then only seat you during an interval, to avoid disturbing the show.

If you have not arrived by 10pm (and have not warned us beforehand) we will assume that you are not coming and reserve the right to sell on your place where possible. You will not receive any kind of refund if you book a ticket and do not show up on your chosen night, for whatever reason.

Q

What if I want to cancel my places or reduce numbers?

A

Once a booking has been made we are unable to give refunds. This is always clearly explained to you when you make your booking by telephone and appears on our terms and conditions of booking which we strongly advise you to read prior to booking and paying for your tickets.

Q

What methods of payment do you take ?

A

We accept all major credit and debit cards (except American Express) by telephone. Unless you're a big, credit worthy company with a bank account the size of Bermuda, and by prior arrangement, we do not accept cheques.

* Please phone our booking line to discuss making an appointment to call in at the club if you wish to pay by cash, we strongly advise against sending cash through the post!

Q

When can I book tickets?

A

Our Online Booking service is available 24/7.

The deadline for booking tickets to a show is 5pm on the night of that show.

After this time, we usually have a limited number of tickets available on the door. These are sold on a first-come, first-served basis, with the understanding that you will have to take whatever seats we have available.

Q

Where are you located?

A

We are roughly half a mile north of Bristol City centre on the A38 / Cheltenam Road.

Comedy Shows

Q

Are the comedians any good?

A

Rest assured that all comedians are regulars at what we consider to be the best comedy club in the UK (if not The World); London's World Famous "Comedy Store", which saw the beginnings of the careers of most famous comedians you could name today; French and Saunders, Ben Elton, Ade Edmonson, Rik Mayall, Jack Dee, ...

Jesters has been founded on its reputation for quality comedy and its amazing party atmosphere, which is why we are as popular now, as we were when we first started. Our Saturday shows always sell out and we often find ourselves with people making bookings weeks in advance of their chosen night. We don't believe that this would be the case if our comedians weren't any good!

Q

Are you supposed to heckle the comedians?

A

We expect a deal of interaction between audience and comedian, otherwise there'd be no point us staging live shows. However, there is a line to be drawn between what can be having a laugh with the comedians and preventing them from performing their act.

Comedians have a wealth of funny material to do on stage, which they can't possibly get through if they have to deal with hecklers all night.

Q

How do the Comedy Shows run?

A

There will be a number of comedians who will entertain you for the duration of the show. The first performer will introduce themselves, the show and each of the other performers. During their introduction they will usually ask if there are any Stag, Hen, Birthday (or other parties celebrating a special event) which is your cue, should you wish, to make yourselves known.

The show is in sections and we allow you a 15 to 30 minute interval between the acts to get refills and drain your tanks!!

Q

Is the comedy rude/blue?

A

It most certainly can be!

Our shows are intended for adults and as such taboo subjects are often dealt with. You will almost certainly hear every profanity (or 'swear word' if you prefer) that the English language holds. Sex and Personal Relationships are usually the subject of a comedian's routines. You may well also hear politically sensitive material, and bang up-to-date topical routines, all of which can be offensive to some. A live alternative comedy club is exactly that. We often seek to go where no-one else dares, but don't set out with the intention of offending.

If you are of a sensitive disposition, easily offended by the depths of our noble English language, or just plain wouldn't enjoy material as described above, then Jesters certainly won't be for you! We humbly suggest you stay at home with a cup of hot cocoa and watch Les Dennis or Des O'Connor on the telly.

A True Story: In our early days (circa 1995) we received a letter from Ms Offended of Clifton who had completely misjudged the type of club we are. Ms. O had brought her elderly relatives along to celebrate her 30th birthday with disastrous consequences. One day we'll publish that letter, but until then we can tell you that the funniest bit went along the lines of telling us that we should rename Jesters 'The Porn and Corn Club'. How we laughed!

Q

What if the comedians listed are not the ones performing on the night?

A

Sadly this is inevitable due to the nature of their work. Every club in the country suffers from last minute cancellations by acts who have fallen ill, or have had offers for highly paid TV work. Jesters is no exception. We can guarantee that the listings we publish now will change.

If you are booking to see a particular act that we have listed, we strongly advise you to phone us 24 hours before that show to confirm that the line up is as published. Often these changes can literally be last-minute which doesn't allow us time to publicise the fact. Given the nature of the live entertainment industry, we can offer no refunds or other offers should we need to change listed line-ups of our standard shows.

Please note that we will be unable to give refunds on this basis and we would always replace any cancellation with a comedian of equal or better quality.

Q

What's this about a Behaviour Bond being required for single sex groups when booking tickets for Comedy Shows?

A

A Behaviour Bond of 10 per person is payable for Stag or Hen Parties, and groups of 6 people or more where the gender split is 70% or more in favour of one sex.

e.g. your group has 10 people, 8 ladies and 2 gents, the gender split is 80% so you must each pay the 10 Behaviour Bond.

Entry to the venue will only be permitted when the bond has been paid in full, in cash, at the door upon your arrival. You bond will be refunded (in cash) on the night at the time that ALL members of your party leave.

For further details or to discuss your group arrangements, please phone our Booking Office 0117 9096655. Office hours are 12 noon to 5pm weekdays, and 2pm - 5pm Saturdays.

Our Behaviour Bond Contract is available as an Adobe Acrobat document which you can download, print out


The objective of the Behaviour Bond for large groups is that the 300+ people in the audience do not have their entertainment disturbed by troublemakers. In the 13 years that we have been running Comedy Shows, we have only kept 8 of these bonds. During an average week we have 15 groups bound by our Behaviour Bond, so you can readily understand how effective it is.

Our Behaviour Bond policy sets us apart from many other venues as we are better able to manage troublemakers and keep disruptions to the show to a minimum. We take great pride in our efforts to ensure that each show runs smoothly.

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